e-commerce coordinator

reports to: Director of E-Commerce

direct reports: N/A

location: Charleston, SC (Hybrid, 3 days in office)

company overview

minnow is a founder-led, fast growing direct-to-consumer ("DTC") family lifestyle brand dedicated to creating quality products and inspiring special family experiences. Founded in 2016, our team is based in Charleston, SC. The company has focused on inspiring and encouraging family experience through classic and high-quality swim, and has recently expanded into additional children's, women's and men's categories. 

position overview

minnow is seeking an e-commerce coordinator to support growth and implement optimization strategies for our website. The ideal candidate loves to problem solve, has high attention to detail and thrives in a fast past paced environment. Reporting to the Director of eCommerce, this role will be responsible for supporting day-to-day e-commerce operations, site merchandising, coordinating digital assets and product set-up.

key responsibilities: 

Product set up management: execute product uploads, ensuring accuracy in photography, copy and all applicable details 

Merchandising: ensure a seamless shopping experience by clean, well-organized collection pages, navigation and PDPs 

Site operations: act as the liaison between ecommerce, production and marketing to ensure all details of online shopping experience are consistent and accurate 

e-commerce support: support the business through execution of all aspects of online business including new product launches, email, SMS, online events, site development, app research and optimization 

Processes and organization: track and organize web assets 

Marketing execution: work with the e-commerce and marketing teams to assist with web-based deliverables to support marketing and content calendar 

      candidate profile 

      • 2+ years’ experience in online retail, sales or e-commerce 
      • Experience in Shopify, Email, SMS required 
      • Ability to work efficiently with strong time-management skills 
      • Desire to learn from data and continually improve customer experience
      • Possess a can-do attitude, willing to roll up your sleeves and help

      we’d love to see:

      • Enthusiastic work ethic and drive to succeed
      • Strong communication and collaboration capabilities
      • Ability to organize, prioritize and multitask effectively
      • Thrive in a fast paced on-time deliverable environment
      • Demonstrates accuracy and attention to detail
      • Creative and proactive communication skills

      benefits: 

      • 3+ weeks PTO Plan (PLUS 2 Bonus weeks off in July + December 'minnow-cations) Total of 5 weeks 
      • Hybrid, 3 days in office + 2 remote
      • Medical, dental, + vision insurance 
      • Generous Employee Discount + Complimentary Product