shipping and returns

due to the high volume of orders during new collection releases and sale events, please allow for 7-10 business days for orders to be processed. for questions on a specific order or to expedite shipping, please contact  customercare@minnowswim.com. 

shipping information 

domestic
usps standard shipping (arrives in 2-7 days once shipped):  $5 flat rate, free on orders over $150
ups 2nd day air (arrives in 2 days once shipped): $15 

ups next day air (arrives in 1 day once shipped): $30 

international
usps first class standard international (arrives in 2-4 weeks once shipped): $15-$20 based on destination
usps priority international: $40

ups express international: $55

please note our shipping policies below:
  • all orders will be processed and shipped within 1-2 business days pending credit card verification.
  • if you have questions about your shipment or delivery please contact customercare@minnowswim.com.
  • please make sure your order is shipping to a secure location. minnow is not responsible for the package once it leaves our hands
  • to purchase protection for shipments that are lost, broken, or stolen we offer route shipping protection. starting at $0.98, you can add route to your cart at checkout to enable protection.
  • to file a claim with route shipping protection, visit the claims page here
  • international orders may be subject to additional shipping charges based on the end country’s taxes, tariffs and duties. these fees are not associated with minnow and are to be paid by the customer upon delivery.


returns & exchanges

didn’t love your order? see below for return details.

we accept returns and exchanges on unworn, undamaged items that have the tags still on within 30 days of item postmark for u.s. customers. international customers please contact customercare@minnowswim.com for help on your order.

return labels are only available for orders shipping to the continental u.s. and no additional postage is required. please allow 1-2 weeks for processing your return, some delays may occur.

please note, all sale items are final sale.

to process your return or exchange, please follow the steps below:

  1. start your return or exchange online using your order number and zip code. you can find the order number by logging into your account or checking the original order information.
  2. follow the prompts online to select a refund, gift card or switch to a new item.
  3. you will be able to download and print a return shipping label. to ensure seamless processing, please securely pack your order using the return shipping label provided.
  4. be sure to double check the shipment and to include all corresponding packing slips and order information.
  5. you will receive an email update once your return or exchange has been processed.

if you've had something for a while and want to give it a new life, check out the minnow archive. it's the official destination to buy and sell pre-loved minnow where you can sell your suits for credit or cash!

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