didn’t love your order? see below for return details.
please note, all sale items are final sale. sale items cannot be exchanged.
we accept returns within 30 days of item postmark for u.s. customers. items that are eligible for return are full price, unworn, undamaged items without any stains, original hang tags attached and hygienic liner in place (if applicable). We recommend you try on the tops with an undershirt to avoid deodorant stains.
international customers and APO addresses please contact email@example.com for help on your order.
return labels are only available for orders shipped within the continental u.s. and a $6 handling fee will be deducted from the refunded amount. this $6 charge covers shipping labels and additional shipping charges.
exchanges are free, there will be no handling fees. we allow up to one exchange per order, after which if you need to return the suit we will offer a return for refund, and the handling fee will be assessed.
return labels are only available for orders shipping to the continental u.s. and no additional postage is required. please allow 1-2 weeks for processing your return, some delays may occur.
please don't combine returns, shipping label may not cover postage.
to process your return or exchange, please follow the steps below:
- start your return or exchange online using your order number and zip code. you can find the order number by logging into your account or checking the original order information.
- follow the prompts online to select a refund, gift card or switch to a new item.
- you will be able to download and print a return shipping label. to ensure seamless processing, please securely pack your order using the return shipping label provided.
- be sure to double check the shipment and to include all corresponding packing slips and order information.
- you will receive an email update once your return or exchange has been processed.
if you've had something for a while and want to give it a new life, check out the minnow archive. it's the official destination to buy and sell pre-loved minnow where you can sell your suits for credit or cash!