standard international (arrives in 2-4 weeks once shipped): $15-$20 based on destination
ups express international: $55
please note our shipping policies below:
- all orders will be processed and shipped within 3-5 business days pending credit card verification.
- shipping payments are not refundable.
- if you have questions about your shipment or delivery please contact firstname.lastname@example.org.
- please make sure your order is shipping to a secure location. minnow is not responsible for the package once it leaves our hands
- we are not responsible for carrier delays or lost, theft, or misdirected shipments by the carrier
- to purchase protection for shipments that are lost, broken, or stolen we offer route shipping protection. starting at $0.98, you can add route to your cart at checkout to enable protection.
- to file a claim with route shipping protection, visit the claims page here
- international orders may be subject to additional shipping charges based on the end country’s taxes, tariffs and duties. these fees are not associated with minnow and are to be paid by the customer upon delivery.
- monogrammed orders will take 10-14 business days to ship out and will ship all together once complete. upgraded shipping does not expedite the monogramming process.
returns & exchanges
didn’t love your order? see below for return details.
we accept returns and exchanges on unworn, undamaged items that have the tags still on and hygienic liner (if applicable) within 30 days of item postmark for u.s. customers. international customers and APO addresses please contact email@example.com for help on your order.
as of 2/15/2023, all returns are subject to a handling charge per order and will be deducted from the refund amount. exchanges are free.
return labels are only available for orders shipped within the continental u.s. and a handling fee will be deducted from the refunded amount. this charge covers shipping labels and additional shipping charges.
return labels are only available for orders shipping to the continental u.s. and no additional postage is required. please allow 1-2 weeks for processing your return, some delays may occur.
please don't combine returns, shipping label may not cover postage.
please note, all sale items are final sale.
to process your return or exchange, please follow the steps below:
- start your return or exchange online using your order number and zip code. you can find the order number by logging into your account or checking the original order information.
- follow the prompts online to select a refund, gift card or switch to a new item.
- you will be able to download and print a return shipping label. to ensure seamless processing, please securely pack your order using the return shipping label provided.
- be sure to double check the shipment and to include all corresponding packing slips and order information.
- you will receive an email update once your return or exchange has been processed.
if you've had something for a while and want to give it a new life, check out the minnow archive. it's the official destination to buy and sell pre-loved minnow where you can sell your suits for credit or cash!